Fleur Graphics is committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully and transparently.
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This Privacy Notice explains:
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Who we are
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What personal information we collect
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How we use your personal information
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Whom we share your information with and why
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How we keep your information secure
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How we dispose of your personal information
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Your rights
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How to contact us
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How to complain
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Who we are
Fleur Graphics is a printing company that can create a range of bespoke stationery, posters, signs and banners based on customer requirements.
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Our website address: https://fleurgraphics.co.uk.
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What personal data we collect and why we collect it
Fleur Graphics collects personal information including:
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your name
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company name
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address
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mobile and telephone numbers
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email addresses
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How we collect personal information
Fleur Graphics obtains this information when we receive your request for our services. This may be via the contact form on our website, telephone conversations, email, or face to face interactions.
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Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
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Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
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Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
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When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
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Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
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Whom we share your data with
Fleur Graphics takes your privacy very seriously, and we will never knowingly divulge or sell any of your information to 3rd party organisations without getting your express permission first.
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How we keep your information secure
Fleur Graphics is committed to ensuring the confidentiality of the personal information that we retain and we continue to review our security controls and related policies and procedures to ensure that your personal information remains secure.
Fleur Graphics stores your information in the following ways:
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On a password-protected PC located on our premises with access limited to Fleur Graphics staff members.
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On an external USB hard drive which is locked in a safe located on our premises.
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How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
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What rights you have over your data
Fleur Graphics strives to be as transparent as possible in regards to allowing people access to their personal information, and have therefore outlined your rights below.
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Further information can be sought by contacting us using the details below. More information about your data
protection rights can be found here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Individual data rights and requests
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You have the right to be informed – You can request that we provide “fair processing information”, typically through this privacy notice;
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You have the right to access – You may request a copy of the personal information we retain about you using the contact details found on the end of this policy;
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You have the right to rectification – You have the right to ask us to update or correct your personal information;
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You have the right to erasure – You may request the deletion or removal of personal data where there is no compelling reason for its continued processing;
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You have the right to object – You may object to the processing of your data based on legitimate interests;
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You have the right to restrict processing – You have a right to request we “block” or suppress the processing of your personal data;
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You have the right to data portability – You may request to obtain and reuse your data;
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You have the right not to be subject to automated decision-making including profiling.
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If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to restrict, delete or amend your personal information, or have any requests regarding the data rights noted above, please contact Fleur Graphics using the details provided below.
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Where we send your data
Visitor comments may be checked through an automated spam detection service.
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How we dispose of your personal information
Any information to be disposed of is deleted from our digital records.
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How to contact us
If you have questions about this notice, need further information about our privacy practices, or wish to give or withdraw consent, exercise preferences or correct your personal information, please contact us at:
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Fleur Graphics
33 Clarence Road
Weymouth
Dorset
DT4 9EF
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07794 188690
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01305 780216
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How to complain
If you are not satisfied with our response or believe that we are not processing your personal data in accordance with the law you can complain to our regulator:
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Information Governance Department
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Information Commissioner’s Office
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Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
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0303 123 1113
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